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Peek behind the curtain into the wonderful world of ModSquad. You’ll find thoughtful musings from our network of 10,000 Mods peppered in with profound insights on technology, social media, and business trends. Lots of good stuff you can casually work into conversations at your next networking event. You’re welcome.
Signs of the Season
For those of us who work in customer engagement, busy shopping days like Black Friday and Cyber Monday launch...
For those of us who work in customer engagement, busy shopping days like Black Friday and Cyber Monday launch us into the season. But December is not all about extra coverage and busy support queues. There are also seasonal treats, …
Mobile Dominates Black Friday and Cyber Monday
Now that the dust has settled from the official kick-off of the North American holiday shopping season, it’s...
Now that the dust has settled from the official kick-off of the North American holiday shopping season, it’s clear there’s a shift underway in how consumers spend during the make-or-break weekend for retailers. More and more, they’re opting not to …
Mod of the Month – November 2018
With November drawing to a close, we have officially entered the holiday season. And while Thanksgiving may be...
With November drawing to a close, we have officially entered the holiday season. And while Thanksgiving may be behind us, here at ModSquad, we’re thankful year-round for the people and projects that fill our days and get us excited to …
Giving Back to Our Communities
“The unselfish effort to bring cheer to others will be the beginning of a happier life for ourselves.”...
“The unselfish effort to bring cheer to others will be the beginning of a happier life for ourselves.” –Helen Keller During the holiday season, the impacts of charity and giving back are highlighted more than any other time of the …
A Note of Thanks
Last Thanksgiving, I kinda put it all out there. This year I didn’t have to. One of our Assistant Project...
Last Thanksgiving, I kinda put it all out there. This year I didn’t have to. One of our Assistant Project Managers, Joe M., wrote an open letter to the company and sent it to our People Ops Department last week. …
ModSquad on the Road: Our November 2018 Travelogue
We’ve had a busy road schedule over the past few weeks here at ModSquad: a speaking engagement, a hosted...
We’ve had a busy road schedule over the past few weeks here at ModSquad: a speaking engagement, a hosted meet-and-greet for clients and industry insiders, and meeting old friends and new at industry events. Whew! Let’s dive in! First stop …
Client Spotlight: Kid & Coe
If you’ve traveled to new cities with your family, you’re likely aware of how limiting and compact a hotel...
If you’ve traveled to new cities with your family, you’re likely aware of how limiting and compact a hotel room can feel when you add kids to the equation. That’s how Kid & Coe, the subject of this Client Spotlight, …
What Raising a Dog Teaches Us About Community Management
We spend a lot of time thinking of about communities — from development and sustaining to growth and...
We spend a lot of time thinking of about communities — from development and sustaining to growth and beyond. Recently, the topic of community development got us thinking… Raising a community can be compared to raising a child, developing a …