Watch our client spotlight vldeo: Tourism Ireland
Peek behind the curtain into the wonderful world of ModSquad. You’ll find thoughtful musings from our network of 10,000 Mods peppered in with profound insights on technology, social media, and business trends. Lots of good stuff you can casually work into conversations at your next networking event. You’re welcome.
Project Manager of the Quarter — January 2020
In this installment of our Project Manager of the Quarter series, we’re delighted to introduce you to a...
In this installment of our Project Manager of the Quarter series, we’re delighted to introduce you to a hard-working go-getter who’s been with ModSquad for about five years. After initially providing services as a Mod Contractor, she applied for an …
ModSquad’s 2019 Digital Predictions – How’d We Do?
Every January, it’s become tradition here on the ModSquad Blog to look back at the predictions for the...
Every January, it’s become tradition here on the ModSquad Blog to look back at the predictions for the digital space that we made 12 months earlier. With 2019 behind us, it’s time to look back at our 2019 forecast and …
How to Provide Two-Way Customer Engagement
Engagement is a two-way street. Are you operating that way? Your team is effective and efficient, notifying...
Engagement is a two-way street. Are you operating that way? Your team is effective and efficient, notifying customers about the status of their order, taking calls and answering emails, and responding quickly to urgent matters. That’s to be expected, but …
The People of ModSquad — January 2020
We’re back with the third installment of our People of ModSquad series, where we highlight some of the...
We’re back with the third installment of our People of ModSquad series, where we highlight some of the incredible folks who help us keep the lights on. This time around, we’re heading over to the Marketing team to meet one …
Tips on How to Break Into the Game Industry
Every year at this time, ModSquad SVP, Global Operations Rich Weil heads to San Antonio, Texas for the PAX...
Every year at this time, ModSquad SVP, Global Operations Rich Weil heads to San Antonio, Texas for the PAX South video game conference. He’s a familiar face at the event, hosting a popular panel series on breaking into the video …
World Premiere: Client Spotlight Video — Tourism Ireland
Regular readers of this blog are no doubt familiar with the strong partnership between ModSquad and our client...
Regular readers of this blog are no doubt familiar with the strong partnership between ModSquad and our client Tourism Ireland. Over the past few years, we’ve introduced you to the marketing entity that promotes the island of Ireland to tourists …
Our Resolutions for 2020
Just a few days ago marked the end of 2019 and the start of a new year, a new decade, and a fresh start for...
Just a few days ago marked the end of 2019 and the start of a new year, a new decade, and a fresh start for many. As the year gets underway, so too do the New Year’s resolutions of millions …
Mod of the Month — December 2019
When it comes to representing our clients to their customers via phone, email, chat, social media, or any other...
When it comes to representing our clients to their customers via phone, email, chat, social media, or any other support channel, it takes a certain skill set to deliver the outstanding quality for which our Mods of the Month are …