Mod of the Month: July 2016
ModSquad | 07/29/2016
For much of North America, the beginning of July is full of celebration — Independence Day for the United...
For much of North America, the beginning of July is full of celebration — Independence Day for the United States, Canada Day for our neighbors to the north, and summer vacation for many. For our global team here at ModSquad, …
From the Mods: What To See and Do In My Town (Latin America Edition)
ModSquad | 07/21/2016
With the imminent arrival of the Summer Olympics in Rio de Janeiro, the world is (slowly) shifting its...
With the imminent arrival of the Summer Olympics in Rio de Janeiro, the world is (slowly) shifting its attention away from their Pokémon Go screens to the Latin American region. We’re doing the same here at ModSquad, offering a glimpse …
Infographic: The Call Center — Vital to Your Business
ModSquad | 07/19/2016
It’s not the idea of traditional phone-based customer support that’s old-fashioned. It’s the model by...
It’s not the idea of traditional phone-based customer support that’s old-fashioned. It’s the model by which most companies provide that service to their customers or third-party clients. Recent research illustrates how today’s customer isn’t giving up the...
Project Manager of the Quarter – July 2016
ModSquad | 07/13/2016
It’s not every day we dedicate an entire blog post to one of the the amazing project managers we have here at...
It’s not every day we dedicate an entire blog post to one of the the amazing project managers we have here at ModSquad (in fact, it’s every quarter). Today, we’re excited to shine the spotlight on the one, the only …
Company Spotlight – Dryer Vent Wizard
ModSquad | 07/12/2016
This month, our Company Spotlight shines on Dryer Vent Wizard, a franchised system that offers dryer vent...
This month, our Company Spotlight shines on Dryer Vent Wizard, a franchised system that offers dryer vent cleaning, inspection, and installation to homeowners throughout the United States and Canada. With 15,500 dryer fires reported annually, the company provides an important...
UEFA Euro 2016 Has Our Global Team Cheering
ModSquad | 07/07/2016
If you are a sports fan, you know that UEFA Euro 2016 is in FULL effect. Whether you call it soccer or...
If you are a sports fan, you know that UEFA Euro 2016 is in FULL effect. Whether you call it soccer or football, it is one of the most exciting sports on the planet (ok, so that’s my opinion, but …
Twitter’s New Dashboard – Empowering Businesses to Improve Content and Customer Service
ModSquad | 07/05/2016
With its newly released Dashboard app, Twitter is taking a big step in providing businesses of all sizes the...
With its newly released Dashboard app, Twitter is taking a big step in providing businesses of all sizes the tools they need to better serve their customers. Launched on June 28, Dashboard provides free, native – that is, within the …
Mod of the Month: June 2016
ModSquad | 06/30/2016
It’s hard to believe June is nearly over. Along with celebrating the official start of summer (at least for...
It’s hard to believe June is nearly over. Along with celebrating the official start of summer (at least for those of us north of the equator), it’s also time for our favorite type of celebration: announcing our June 2016 Mod …