Peek behind the curtain into the wonderful world of ModSquad. You’ll find thoughtful musings from our network of 10,000 Mods peppered in with profound insights on technology, social media, and business trends. Lots of good stuff you can casually work into conversations at your next networking event. You’re welcome.
Building Brand Trust with Community and Social Support
Online customer reviews have become incredibly powerful in recent years. User-generated reviews and star...
Online customer reviews have become incredibly powerful in recent years. User-generated reviews and star ratings can sway new customers to purchase a product or avoid a brand completely. Building trust within a brand’s customer base is vital to success, and …
Life Imitates Art — A ModSquad Creativity Contest
We were in awe of the creativity on display by everyday folks who contributed to what’s become known as the...
We were in awe of the creativity on display by everyday folks who contributed to what’s become known as the Getty Museum Challenge. In a fun, viral event that was actually inspired by a challenge put out by the Rijksmuseum …
Celebrating Five Years of ModSquad’s European Operations Center
Five years — how time flies! It seems like just yesterday that we announced the opening of our European...
Five years — how time flies! It seems like just yesterday that we announced the opening of our European Operations Center in Derry-Londonderry, Northern Ireland. Now here we are looking back at all of the new ModSquad faces we’ve met …
Client Story: DFW’s Social Media Soars with a Blue Angels Flyover and ModSquad
It’s no secret that the travel industry has shifted in the last few months with the onset of COVID-19. Travel...
It’s no secret that the travel industry has shifted in the last few months with the onset of COVID-19. Travel plans have been uprooted, yet the value of community and the power of sentiment are stronger than ever. How does …
Webinar Preview: Managing Digital Communities in Today’s World
With people connecting online in record numbers, we thought it would be a good time to look at how digital...
With people connecting online in record numbers, we thought it would be a good time to look at how digital communities have transformed over the past few months. This week, ModSquad SVP, Global Operations Rich Weil will offer keen insights …
Mod of the Month — June 2020
Our June Mod of the Month is someone who has developed a reputation for herself — in the best possible way!...
Our June Mod of the Month is someone who has developed a reputation for herself — in the best possible way! As you might expect, she’s thought of as a hardworking team player, one who’s always willing to pitch in …
Mod of the Month — May 2020
Sometimes the choice for Mod of the Month for any given period is an easy one. When the great skills and talent...
Sometimes the choice for Mod of the Month for any given period is an easy one. When the great skills and talent of someone is so apparent, it’s impossible to ignore the hard work and extraordinary dedication of this exceptional …
Using Open CRM Platforms to Build Great Customer Experiences
“Customer experience” is how many brands are building business today. With an eye toward creating more than...
“Customer experience” is how many brands are building business today. With an eye toward creating more than just an interaction with their customers, companies strive to serve a holistic experience with the end user. The people on their support team, …