Peek behind the curtain into the wonderful world of ModSquad. You’ll find thoughtful musings from our network of 10,000 Mods peppered in with profound insights on technology, social media, and business trends. Lots of good stuff you can casually work into conversations at your next networking event. You’re welcome.
Maintaining the Momentum When You Shift to the Remote Model
Employee engagement is a hot topic these days, and even more so when a team is home-based. Engaging a remote...
Employee engagement is a hot topic these days, and even more so when a team is home-based. Engaging a remote workforce can feel like a big challenge, especially when it’s tied to an international crisis like COVID-19. But it really …
In-App Settings to Keep Children Safe on Social Media
Social media is an integral part of modern life. Millennials use it, retirees use it, even young children and...
Social media is an integral part of modern life. Millennials use it, retirees use it, even young children and teens have adopted it. But when it comes to young people, the concerns about safety and privacy become amplified. Children don’t …
Essential Items for Remote Workers
As more workers around the world fulfill their work duties from a home office, they’re discovering what...
As more workers around the world fulfill their work duties from a home office, they’re discovering what we’ve known for a long time: People can, in fact, be incredibly productive and are often happier working from home. As this study …
Director Profile: Renee Odunaiya
Today we explore another star from the ModSquad galaxy. In this latest Director Profile, we meet a true leader...
Today we explore another star from the ModSquad galaxy. In this latest Director Profile, we meet a true leader in her field and a role model to many — our Director, Client Services, Renee Odunaiya. Those who have been fortunate …
ModSquad Wins Third Stevie Award
We’re gonna need a bigger trophy case! For the third time, we’ve been awarded a Stevie Award, one of the...
We’re gonna need a bigger trophy case! For the third time, we’ve been awarded a Stevie Award, one of the premier awards in the business world. At the 14th annual Stevie Awards for Sales & Customer Service, we won the …
Rise of “The Bachelor” Influencers
Approximately eight million viewers are expected to watch tonight’s season finale of The Bachelor, a season...
Approximately eight million viewers are expected to watch tonight’s season finale of The Bachelor, a season that has not only garnered much commentary in both traditional and social media, but has seen the social activities and influence of its cast …
Remote Control: How to Manage a Virtual Team
In the wake of the coronavirus (COVID-19), there’s been much talk of late about the benefits of having a...
In the wake of the coronavirus (COVID-19), there’s been much talk of late about the benefits of having a remote team available to keep operations running smoothly when an in-house staff is unable to perform their duties. That’s nothing new …
Best Chat Practices for Ecommerce Brands
Live chat is more than just a customer service trend, it’s a pillar of business communication. It’s...
Live chat is more than just a customer service trend, it’s a pillar of business communication. It’s typically the best way for an online customer to get immediate help when they have a question or problem. Emails can take hours …