Traditional Outsourcing Doesn't Work
They're pushing phone booths in a mobile phone world.
We're two decades into the 21st century. Contact centers and BPOs are trying to solve today's modern CX problems with that call center and temp agency mentality.
It's time to upgrade to ModSquad.
We Are the Mods!
The Mods are our team on the CX frontlines helping customers and engaging communities. They're so amazing that it isn't fair to call them agents — so we don't!
Got what it takes to be a Mod?
We're always looking for great people to join the crew.
From the Resource Library
Children’s Miracle Network Hospitals Perform Wonders with ModSquad
Andrews McMeel Universal Keeps Comic Strip Fans Entertained with ModSquad
Wooga Levels Up to Premium Player Support with ModSquad
DFW Airport's Social Media Reaches New Heights with ModSquad
ShipStation Get Ship Done with Customer Support from ModSquad
Managing Digital Communities in Today’s World with Rich Weil, CXO
Call in the Mods!
Tell us about your CX projects and we'll tell you how we think we can help. No pressure — we're cool like that.
Still just looking around? Learn more about why you should hire us.