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Customer Experience Services
for the World's Best Brands

We provide outsourced CX services on every platform for clients all over the globe.

Our Services
Content ModerationCustomer SupportTrust & SafetyCommunity ManagementSocial Media
 
Our clients

Spend Less. Deliver More.

Reduce costs. Gain control. Increase quality.

We deliver the highest quality CX services at the lowest hourly rates with the most flexible commitments. Thrive in today’s economic environment, and stay ready for tomorrow’s.

Give us a shout and we'll tell you how.

Rocketman
Our CX services are your superpowers.
Cubeless by ModSquad
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Secure Every CX Interaction

ModSquad's patent-pending security platform
from the experts in remote CX services.

Learn More about Cubeless

Traditional Outsourcing Doesn't Work

They're pushing phone booths in a mobile phone world.

We're two decades into the 21st century. Contact centers and BPOs are trying to solve today's modern CX problems with that call center and temp agency mentality.

It's time to upgrade to ModSquad.

Traditional outsourcing doesn't work
Their one-size-fits-none solution.

The Buzz

Client quotes
Mods rule!
Sharp, savvy, and ready for anything.

We Are the Mods!

The Mods are our team on the CX frontlines helping customers and engaging communities. They're so amazing that it isn't fair to call them agents — so we don't!

Got what it takes to be a Mod?

We're always looking for great people to join the crew.

The Latest

From the Resource Library

Children’s Miracle Network Hospitals Perform Wonders with ModSquad
Case Study

Children’s Miracle Network Hospitals Perform Wonders with ModSquad

Andrews McMeel Universal Keeps Comic Strip Fans Entertained with ModSquad
Client Spotlight

Andrews McMeel Universal Keeps Comic Strip Fans Entertained with ModSquad

Wooga Levels Up to Premium Player Support with ModSquad
Case Study

Wooga Levels Up to Premium Player Support with ModSquad

DFW Airport's Social Media Reaches New Heights with ModSquad
Case Study

DFW Airport's Social Media Reaches New Heights with ModSquad

ShipStation Get Ship Done with Customer Support from ModSquad
Case Study

ShipStation Get Ship Done with Customer Support from ModSquad

Managing Digital Communities in Today’s World with Rich Weil, CXO
Webinar

Managing Digital Communities in Today’s World with Rich Weil, CXO

From our Blog

Call in the Mods!

Call in the Mods!

Tell us about your CX projects and we'll tell you how we think we can help. No pressure — we're cool like that.

ModSquad

Still just looking around? Learn more about why you should hire us.

Content Moderation
Cubeless Security
Get on the ModSquad bus!

CX Services

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CX Services

Why ModSquad?

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