Customer Service Summit: New York, NY October 4–5. Meet us there!
On Demand Digital Engagement
We've all called or chatted with customer support, posted to a brand on social or joined an online community. Think about the best experience you had with an agent, community manager or moderator. We do that, and we do it for the world's coolest brands.
Buy only the coverage you need, when you need it, with our managed on-demand services.
Fans for Hire
Our global Mods are smart, experienced, and provide flexible coverage. Best of all, we match you with Mods (like these) who already love your brand.
Lower costs, increased customer satisfaction, and improved efficiency, it's pretty clear why the brands you love trust ModSquad.
Get To Know The Mods
We are the Mods! We’re a dedicated global team of industry experts. What does it mean to be a Mod? First off, we’re bold. Passionate and united. Sharp and levelheaded when we need to be, but with a rebel streak, too. Watch the video above for a glimpse of what being a Mod is all about.