Mod of the Month – Apr 2026
Rosalind T. is more than a Mod. She’s also a proud grandma, an aspiring green thumb, and a loyal fan of Isaac Hayes. Her work-from-home love story started back in 2007, when she took her first remote job fielding calls for infomercials. She was hooked immediately. Over the next decade, she explored multiple at-home roles throughout her professional career, but by 2019 she found ModSquad and, as she puts it, “the rest is history.”
Let’s hear it for April’s Mod of the Month, Rosalind T.!
Today, Rosalind splits her time between two very different projects. On one project, she provides elite customer care and tech support for customers turning their memories into hardcover books. She calls this “one of the most inspirational projects I’ve ever worked on,” as many of her customers are seniors sharing lifetimes of stories. Her second project keeps her sharply focused on customer support tickets, tackling missing orders, refunds, and replacements. Different energy, same commitment to getting people what they need.
When asked what she loves most about ModSquad, Rosalind doesn’t hesitate: the people. The friendships, the support, and the sense of community have made it more than just a workplace. “Some of the best people in the world work for this company — even though most of us have never met, we are among the closest of friends.” Close behind that? The flexibility. Being able to swap shifts, set her own availability, and adjust on the fly is something she still finds remarkable after almost seven years.
Words from the Team
Rosalind is one of our greatest team members! She consistently exceeds every target set before her. Even during moments of adversity, Rosalind displayed a tremendous amount of resilience and steadfastness that inspired me greatly as her manager. The joy she brings to customers every day, along with her openness to feedback and continuous growth, makes her an invaluable part of our team. We are incredibly fortunate to have her.
Rosalind is a fantastic choice for Mod of the Month! She excels in everything she does and has been a highly valued part of our project for quite some time. Her dedication and reliability make her truly deserving of this recognition.
Rosalind has been on our team for nearly three years now and has continuously exceeded expectations. Her hard work and consistency make her more than deserving of this spotlight!
Another strong support for Rosalind here! I’ve had the pleasure of working with her across two projects now and she has always been a steady, dependable performer. Her dedication and contributions absolutely deserve to be recognized.
Outside of work, Rosalind’s world is full of family, laughter, and a little bit of lovable chaos. She’s a proud mom of two daughters and a wonderful bonus son she gained through her partner. Three grandchildren keep life exciting. She has five rescue kittens, their rescue mama, and a dog named Carson (aka Mr. Carson Dog, if you please). She also enjoys reading, writing, and attempting to keep her plants alive. She’s a longtime fan of Little Shop of Horrors (the ’80s version, of course), loves shows like The Bernie Mac Show, House, and Supernatural, and listens to just about every kind of music as long as it makes her feel something. Her go-to motivation anthem? “Do Your Thing” by the legendary Isaac Hayes.
Congratulations, Rosalind — you’re the real deal!
ModSquad is filled with awesome folks like Rosalind and other Mod of the Month Rockstars. We’re always looking for more great people to join the crew.