What We've Done
When the World Rushed to Video, Vimeo Turned to ModSquad.
Modsquad’s CX Opens New Doors for Healthcare Software Company Kalderos. (PDF)
Children’s Miracle Network Hospitals
ModSquad helps non-profit successfully pivot events to virtual models
Andrews McMeel Universal
Read how ModSquad provides a safe, welcoming environment for comic strip fan communities.
Keep your customers happy and coming back for more with ModSquad’s CX ecommerce services.
HIPAA-Compliant Support Services
Ensure privacy while helping your patients. ModSquad can tailor healthcare support for your business.
Learn why this virtual Santa company puts ModSquad’s jolly customer support on their “nice” list.
Decoding Digital Parenting
Download our comprehensive checklist of the five essential elements to strong digital parenting.
Covid-19 Vaccine Customer Support
Overwhelmed with support requests? Get help now from our HIPAA compliant CS experts.
Outsourcing Player Support
The ultimate resource to level up customer experience for your game by outsourcing player support.
Insurance Software Company
Insurance software company upgrades support to ModSquad’s modern approach.
Decoding Digital Parenting
ModSquad Head of Digital Izzy Neis discusses what digital parenting looks like today and beyond.
ModSquad helps gaming company manage 500% increase in support tickets.
Learn how ModSquad can provide flexible seasonal support coverage that matches your exact needs.
Managing Digital Communities in Today’s World
ModSquad CXO Rich Weil discusses the changing state of digital communities.
Video game developer grows player base with multilingual support from ModSquad.
Your Guide to Boosting ROI through Customer Service
Improve your ROI while better supporting your customers with these five steps.
Read how ModSquad increased customer satisfaction and lowered call volume during rapid expansion.
Expert Passenger Engagement for the Air Travel Industry
ModSquad delivers first-class passenger engagement and brand protection for airports.
Top Agencies Rely on ModSquad 24/7
ModSquad’s impassioned Mods are the backbone of agency-run campaigns worldwide.
client spotlight video
Tourism Ireland praises ModSquad’s outsourced social and community engagement services.
ModSquad’s flexible staffing solution helps shipping software company reduce costs.
Kid & Coe
Family-oriented travel company Kid & Coe relies on ModSquad to boost customer support offerings
Video game company Wooga gives ModSquad’s multilingual customer support a rave review.
Healthcare software company Jayex sees ModSquad’s flexible support services as key to success.
Case Study: Tourism Ireland
ModSquad’s social engagement helps tourism organization reach visitors around the globe.
ModSquad’s award-winning social engagement helps Dallas Fort Worth Airport reach new heights.
ModSquad reduces CS tickets 75%, helping Flybrix generate and process 35% of annual revenue.
Phoenix Sky Harbor Airport
See how ModSquad brings blue skies to America’s Friendliest Airport.
Awesome Mods + Conversocial platform = best-in-class CS solution. Get the full story.
The Call Center - Vital to Your Business
Texting, e-mail, chat, videoconferencing… Nobody uses the phone anymore, right? Wrong!
Harris Poll: Moderation
Compelling findings from a Harris Interactive Poll conducted exclusively for ModSquad.
Harris Poll: Brand Trust
Insights into consumer trust from a Harris Interactive Poll conducted exclusively for ModSquad.
Learn how ModSquad can help you make the most of your Zendesk integration.
Top-tier crowd testing by our network of 10,000+ Mods, from the premier provider of customer engagement.
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