MobileQubes
Cost-efficient support during rapid expansion.
Reduced
Support Costs
Rapid
Market Expansion
The Challenge
MobileQubes, a mobile device charging kiosk company, was expanding into new markets and needed customer support that could scale with their growth without ballooning costs.
The ModSquad Solution
ModSquad provided flexible, on-demand support that grew with MobileQubes' expansion. Our hourly model meant they only paid for the support they needed — no fixed headcount commitments that would outpace their actual demand.
The Outcome
MobileQubes achieved significant cost reduction during their expansion period while maintaining quality customer support across new markets.