Mod of the Month – May 2025
What do crafting, constructing furniture, customer service, and covering a favorite band all have in commmon ... besides starting with the letter 'c'? They're all things this month's Mod of the Month is passionate about.
Introducing May's rock star, Andrea S.!
With five years at ModSquad under her belt, Andrea’s empathy-first approach to customer service sets her apart. Whether managing tickets through Zendesk or guiding her teammates, she combines sharp organizational skills with genuine care for others.
And her colleagues agree:
I've worked with her for around 5 years and can honestly say she's one of the most reliable Mods I’ve ever worked with — super consistent, produces great work, and is just an overall great Mod. She’s a big asset to the project and brings great energy to the team. Couldn’t ask for a better teammate!
Andrea consistently meets expectations and goes above and beyond by supporting her peers. Whenever I ask her to share her best practices, she willingly does so, and it's been effective—other mods have been able to mirror her approach and show noticeable improvement.
Andrea consistently meets productivity expectations and often goes the extra mile to support her teammates. She works independently, handles her responsibilities with integrity, and always sets a great example for others. Andrea truly reflects what ModSquad is all about! Dependable, supportive, and committed to doing great work.
Andrea puts 110% into everything she does and every customer she assists, this shines through with her outstanding QA that she regularly gets. Andrea is an amazing mod and we are so happy that she is on our project!
Andrea’s dedication to our project was exceptional — her work ethic exceeds expectations. She completes tasks with minimal supervision and efficiently handles them with ease.
Andrea’s performance is consistently strong. Her diligence and contributions to the team's success deserve to be recognized.
She has been an amazing mod who has been super reliable since she joined our project, and the work she produces is great.
Andrea’s talents extend beyond customer service. She’s a creative force—building furniture, crafting, and performing in a tribute band for Soda Stereo with her brother. A lover of music, her family, and theme parks, Andrea’s passion fuels everything she does.
Congratulations, Andrea!
ModSquad is filled with awesome folks like Andrea and other rock stars worthy of cover bands. We're always looking for more great people to join the crew.