Mod of the Month – July 2025
It’s time to shine the spotlight on one of our incredible Mods! This month we’re celebrating Iverechia D.
Iverechia joined ModSquad in June 2021 and hit the ground running. With a background in hospitality and as an Executive Personal Assistant, she brought top-tier empathy, multitasking, and communication skills to the job. “Time really flies when you’re part of a great team!” she says. And we couldn’t agree more.
Currently supporting two major projects, Iverechia handles Tier 2 phone and email support on one and provides in-depth troubleshooting on another. Whether she’s talking a customer through a complex issue or resolving a tricky account situation, Iverechia brings her signature clarity, patience, and care. “I enjoy taking the time to understand a customer’s issue and provide clear, thoughtful solutions,” she shares.
Words from the Team
Iverechia is so deserving of this recognition. She truly embodies everything an ideal mod should be… incredibly reliable, hardworking, and always going the extra mile.
She’s someone you can always count on. Her commitment doesn’t go unnoticed, and this recognition is so well deserved!
She brings great energy to the team and truly exemplifies excellence in everything she does.
When we asked Iverechia about her proudest Mod moment? “Being named Mod of the Month!” Still, it’s the everyday wins—like turning around a frustrated customer—that fuel her most.
One of her early Mod moments? Accidentally ending a call with “Love you, bye!” (Been there!) Thankfully, the customer had a sense of humor, and both had a laugh.
Oh, and in her teens? She was a professional line-stander—holding spots for elderly customers. “I love people-watching, so it was kind of fun!”
And here are a few of her favorite things:
- Movie: Forrest Gump
- TV: True crime docs & reality shows
- Book: The Other Side of the Story by Marian Keyes
- Artist: Red Hot Chili Peppers
- Motivation song: What A Beautiful Name – Hillsong Worship
- ModSquad in emojis: 💛💛💛🙏🙌😃
Outside of work, you’ll find her enjoying time with her partner, teenage son, and their two pups, Milo and Luna. Their favorite family activity? Cooking together—it’s their happy place.
Congratulations, Iverechia!
ModSquad is filled with awesome folks like Iverechia and other rock stars. We're always looking for more great people to join the crew.