Mod of the Month – Feb 2025
This month’s Top Mod has been rocking bilingual omnichannel player support with ModSquad for 4 years. She hails from Germany but you’ll currently find her in Thailand – at least when she’s not exploring new places and cultures across the globe. This Aquarius gives the phrase “force of nature” a whole new meaning.
Let’s hear it for February's Mod of the Month, Ivonne M.!
Co-Worker Quotes
Ivonne is dedicated to learning and growing, taking on more challenging positions. Her capacity to learn and conquer is unmatched. She is also not shy about helping her fellow agents when they have questions or need a second pair of eyes. If that isn't enough, Ivonne always makes the whole team feel cared for as she always has something kind and uplifting to say. Hungry for tempeh? She also has some delicious recipes up her sleeve! We are so thankful that Ivonne joined us and continues to grow. We can't wait to see what's next for Ivonne.
Ivonne is present in channels to help others with questions. Ever productive with high-quality tickets, she passes her learning on to others.
Ivonne is an ideal teammate. She is always helpful and is forever improving herself. She is a wonderful representation for our client.
Ivonne is truly an incredible asset to the team—her dedication, sharp skills, and supportive nature make her stand out. Ivonne's ability to tackle challenges head-on while uplifting everyone around her is inspiring. She absolutely deserves to be celebrated as Mod of the Month!
Their consistency, dedication, and hard work have consistently contributed to the success of our project objectives and goals. Ivonne's interactions with both colleagues and customers reflect their ever-expanding skill set and exceptional teamwork. Ivonne sets a truly remarkable standard for what it means to be an exceptional Mod.
Ivonne M has been great on our project! Always super professional and respectful, and always working with high quality.
Get to Know Ivonne
Ivonne seamlessly blends the natural and digital worlds in her life. She loves travelling the world, engaging with other cultures, and hiking in nature. “Nature has always been part of my life, and therefore, I like to spend my free time out in nature, if I can.” She’s a vegan (and talented cook) and an avid yoga practitioner.
But there’s another side to Ivonne. She’s a lifelong, hardcore gamer who plays everything from gritty shooters like The Last of Us, to Disney Dreamlight Valley. And when she isn’t off on an adventure – analog, digital, or culinary – she enjoys movies and spending time with family and friends.
Favorites
Motivation song: Live like a Warrior by Matisyahu
Movie: Avatar, The Crow, Into the Wild
TV Show: Lost, Outlander
Book: Siddhartha by Herman Hesse
Quote: “Keep your face to the sunshine and you can never see the shadow.” — Helen Keller
Congratulations, Ivonne — job well done!
ModSquad is filled with awesome folks like Ivonne and other Mod of the Month Powerhouses. We're always looking for more great people to join the crew.