Digital Engagement

We are an extension of your brand
Your customers are interacting with your brand 24/7, sharing experiences on social networks, blogs, and community pages. Are they singing your praises or inciting a virtual mob? ModSquad ensures the success and well-being of your brand in the digital world. Our Mods support online customers through these digital engagement services.
Community

Our community managers not only understand your product, they have a passion for it. That spirit makes for better engagement with your customers. Click for more.

Moderation

Our moderators keep your audience engaged and secure while delivering the right message. No trolling or flame wars on our watch! Click for more.

Social

ModSquad provides digital services to top brands in media, technology, and organizations of every type, from agencies to Fortune 500 companies. Our network of Mods include specialists in nearly all industries. We’re the digital world’s most trusted brand representative.

Customer Support

Our Mods give your customers the omnichannel experience, 24/7/365 in 50+ languages. Fluent in many CRM and help-desk systems. Side effects include increased satisfaction! Click for more.

We Do That

Our abilities run the gamut. Call us if you need a chat dictionary built, a word filter tested or a virtual conference staffed. Click for more.

Engage

Technology on a Human Level
ModSquad helps the world's favorite brands engage with fans and customers across all platforms. Your audience is connecting with you on social media, online, in games, and during purchases. Make the experience as rewarding to them as it is to your bottom line.

Moderate

Your virtual keepers of the peace
ModSquad deploys a virtual Mod squad to grow and protect your brand and customers from the darker elements of the digital world — unruly communities, ignored social feeds, unresponsive customer support, broken sites and apps, even the occasional rude or naughty behavior. Basically, we make the online world a little groovier.

Support

Your customers deserve nothing less
ModSquad has different customer support teams ready to swoop in to serve your needs. Large or small, our scalable teams can be scheduled to your requirements. Our savvy, experienced Mods are ready to click with your customers and have them singing your praises.

Industries

Our Services Span Every City. Every Street.

ModSquad provides digital services to top brands in media, technology, and organizations of every type, from agencies to Fortune 500 companies. Our network of Mods include specialists in nearly all industries. We’re the digital world’s most trusted brand representative.