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Consulting Services

Accelerate Your Success with Our Technical Expertise

It’s no secret that the right technology can transform your business. But these solutions are never plug-and-play. The fastest way to get the most from your tools and workflows is to bring in the experts.

That’s where we come in.

Accelerate Your Success with Our Technical Expertise
Relentless optimization with style.

The Expertise You Need at Each Stage of the CX Lifecycle

We’ve delivered top-notch customer support and moderation for over 15 years. Put our experience to work for you.

Strategize

Determine the best data-driven solutions to achieve the outcomes you want.

Implement

Seamlessly provision, integrate, and customize technology and workflows.

Optimize

Stay on top of cutting-edge innovation to meet and exceed your KPIs.

Technical Consulting Bundles

Want to get the most out of your CS software? Get started with our fast and simple implementation packages.

Essential

10 Hours

  • User Interface Setup
  • Custom Ticket Fields
  • Channel Setup
  • Reporting Walkthrough
  • Integration
  • CSAT Survey

Advanced

20 Hours

  • Essential Bundle +
  • Agent Orientation
  • 1 Report

Enhanced

40 Hours

  • Advanced Bundle +
  • 3 Reports
  • Custom Help Center
  • Advanced AI Setup

Additional Bundles

AI Chatbot Implementation

15 hours

Help Center Optimization

20 hours

Enhanced Help Center

40 hours

Enhanced Orientation and Training

10 hours

Report and Analytic Support

10 hours

Fractional Administrator Support

5 hours / month

Supertune your Systems

A Few of Our Specialties

Client logos

Customer Care


Customer Support

Technical Support

CRM & Tool Integration


Moderation


Content Moderation

Trust & Safety

Community Management

Social Media


Data, Security, Compliance


The Cubeless Platform

CX Services

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