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The Metaverse

Real CX Services for Virtual Worlds

From the Original Metaverse experience company.

Real CX Services for Virtual Worlds
Rez'd and ready since 2007!

If you build it, they will come.
But will they stay?

The Metaverse is top of mind these days. Companies today are building and imagining tomorrow’s virtual 3D worlds. Enticing the curious to check out novel experiences is easy. Converting them into loyal fans requires more.

The Human Layer

While technologists focus on creating the physical and fiscal aspects of the virtual worlds, we focus on the human experience. We design and deliver the interactions that greet your residents on day one, help them onboard, and keep them engaged and enchanted and coming back for more. You provide the world, we’ll provide the connection.

A Metaverse-First Approach

You can’t maximize the potential of the Metaverse with legacy 2D strategies and tactics. Unlocking the possibilities requires fresh thinking and new playbooks. This doesn’t come magically from armchair theorizing, it comes from in world immersion and adoption.

Founded in the Metaverse,
for the Metaverse

Over 15 years ago, ModSquad — fka Metaverse ModSquad — was hatched in Second Life with a mission to make virtual worlds safer and more engaging. We’ve greeted n00bs, thrown parties, battled griefers, and scrubbed content for top brands and organizations including NFL, CW Network, National Geographic, the United States Army, and even Second Life.

Our Metaverse Clients
“Whatever shape the Metaverse eventually takes, we know that in the end it will be, just like today’s Internet, about people.”

– Rich Weil, ModSquad CXO

Further Reading

  • The Metaverse? Bring It (Back) On!
  • About ModSquad
  • OG Mods of the Metaverse
  • Metaverse Mod Squad Is Now Modsquad

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