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Crypto & NFTs

When Trust and Support are Critical

ModSquad has you covered from moderation to customer care.

When Trust and Support are Critical
Our CX services are non-fungible too.

Blockchain’s Unique Requirements

Today’s world of cutting-edge digital tokens is no place for amateurs when it comes to CX. Integrity and trust, crucial in the crypto/NFT industry, are on the line. Regulations are in play, security is top of mind. You need a partner who doesn’t just know this landscape but can navigate it quickly and effectively as it constantly evolves.

Whether it is transactions and payments, verification and research, or investigation and compliance, ModSquad has your digital back. We support customers, scrub content, monitor the community, and ensure trust and safety. And we do it while delivering quality, cutting costs, and keeping you in control.

Trust the company that’s been around the block(chain).

Benefits include

  • Industry-leading security and compliance
  • 2x faster global ramp-up in over 90 languages
  • Bidirectional rapid scalability

Customer Support

Omnichannel customer care and technical support services scaled precisely to meet demand.

Moderation & Community

Protect your brand and ensure trust and safety while building the vibrant community every brand wants.

Strategy, Consulting, & Analytics

From planning and reporting to AI and automation ingegration, we have the exptertise to supercharge your services.

Results and Outcomes

Quotation mark graphicModSquad is switched on. They proactively identify and address issues. It’s changed our operation for the better.
Spotify

Learn more about our work with Spotify in the case study.

Customer Care


Customer Support

CRM & Tool Integration


Moderation


Content Moderation

Trust & Safety

Community Management

Social Media


Data, Security, Compliance


The Cubeless Platform

CX Services

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