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SXSW, GDC, and More: ModSquad Hits the Road This March

Can someone say “frequent-flyer miles”? March is typically a busy month for ModSquad’s elite crew of road warriors, and this year is no different. Next month you’ll find us jetting around the United States, from north to south and east to west. So if you’ll gather your belongings, let’s get on board Air ModSquad and get underway.

For the third straight year, ModSquad’s going to be exhibiting at the South by Southwest (SXSW) conference in Austin, Texas. This annual gathering at the Austin Convention Center attracts the best and brightest from the worlds of interactive, film, and music. At the trade show, where you’ll find ModSquad, the focus is on disruptive breakouts and industry bigwigs all joining together to display their offerings and discuss the future of their respective industries. It’s an impressive display of digital know-how from clever, imaginative go-getters ready to change the world. We love the energy of the show, and always enjoy interacting with old friends and meeting new acquaintances.

Every year at SXSW our design team goes above and beyond to create a jaw-dropping booth space that always brings accolades from festival attendees. From 2017’s London Mod street scene to last year’s Swingin’ Mod Lounge, we delight in meeting people in our welcoming space. But this year… Well, you’ll just have to come check it out for yourself. We’re putting together a relaxing oasis of vacation serenity. Just as our clients can rest easy as ModSquad supports and engages their customers, our SXSW visitors will have a similar worry-free experience. We’ve got your passport to relaxation at ModSquad’s Tropical Getaway, complete with umbrella drinks and other tropical treats! If you’re around, set up a time to chat.

Heading out west, you’ll find ModSquad in “Game On!” mode at San Francisco’s Moscone Center for this year’s Game Developers Conference (GDC). This is another annual event for us, being as entrenched as we are in the video game industry. As the premier provider of outsourced player support, we live and breathe gaming; it’s in our DNA. So events like GDC are like homecoming for folks like our SVP, Global Operations Rich Weil, who seems to know the crowd top to bottom at GDC.

But that’s not all! In March we’ll also be storming New York City and Chicago. We’ll be taking a bite out of the Big Apple to meet up with clients and discuss exciting new initiatives with partners. It’s the city that never sleeps, which means we won’t have much down time while the team is in town.

Jetting off to the Windy City, we’ll be attending the 2019 ACI-NA/AAAE Airport Customer Experience Symposium, held March 4 – 7 at the Loews Chicago Hotel. We’ve done some noteworthy work for our airport clients (see our DFW and PHX case studies), and look forward to sharing more details on how we protect airports’ passengers and brands on social media and via moderation and support services.

If you see us on the road, be sure to stop by and say hello. If you’re in Austin, we’ll offer you a drink. And if it’s near the end of the month, offer us a chair. After that busy month, our dogs will be barkin’!

Happy travels!



Austin Convention Center
Trade Show — Exhibit Halls 2, 3 & 4
531 East 4th Street
Austin, TX
Visit ModSquad at booth 1433 of the Trade Show.


Sunday, March 10 — Tuesday, March 12: 11 a.m. – 6 p.m.
Wednesday, March 13: 11 a.m. – 2 p.m.


SXSW Trade Show, booth 1433
Sunday, March 10 at 3:00 p.m.



Moscone Center
747 Howard Street
San Francisco, CA


Monday, March 18 – Thursday, March 21: 10 a.m. – 6:30 p.m.
Friday, March 22: 10 a.m. – 4 p.m.



The Loews Chicago Hotel
455 North Park Drive
Chicago, IL


Monday, March 4: 9 a.m. – 5 p.m.
Tuesday, March 5: 8:30 a.m. – 5:15 p.m.
Wednesday, March 6: 8:30 a.m. – 4:45 p.m.

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