Who We Are
Remote CX Services
The Industry Leader in Remote CX Services
We pioneered it. We perfected it.
Remote from the Start
We’ve been a remote-first CX company since we started in 2007. During that time, the vast majority of CX services we’ve delivered have been from distributed teams.
The remote workforce is foundational to our modern CX approach. It's the secret behind the quality, flexibility, and scalability of our outsourced services.
Our Remote CX Services
The benefits of combining a remote-first attitude with a globally distrubted network of Mods.
Secure
We secure all remote work with our patent-pending security platform, Cubeless. Turns out Cubeless is so good that we use it to secure our operations centers as well.
Efficient
We’ve developed the workflows, tools, and culture to make remote effortless.
Scalable
There's always CX help exactly when you need it. Ramp up or down quickly.
Services by the Hour
Remote means we're not constrained by traditional 8 hour shifts. Get exactly the coverage you need only when you need it: never shorthanded or overstaffed.
Premiere Quality
Our Mods represent the top 1% of the global talent pool. They're literally the best in the world at what they do.
In Market
Target the exact language, dialect, and region you want to support.
Business Continuity
Get true business continuity that allows you to maintain services, even during widespread regional disasters.
Permanent
This isn't the temporary menu. Remote is here to stay. Get the benefits of remote today, and tomorrow.
Stop thinking inside the box.
Ditch the cubicle and go remote with ModSquad.
Give Us a Shout!
Tell us about your CX projects and we'll tell you how we think we can help. No pressure — we're cool like that.
Still just looking around? Learn more about why you should hire us.
