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Who we are

ModSquad is a global provider of on-demand digital engagement services, known as ModSourcing: outsourcing modernized. Our 10,000+ experienced professionals better known as Mods, engage your customers and communities on a personal level across online, mobile, e-commerce, in-game, application, and social media channels. ModSquad offers expert-level service in customer support, moderation, social, and community. We’ve strategized, designed, and delivered digital initiatives for clients in more than 70 countries, with the capacity to respond in 50+ languages and dialects. We are the Mods!

Company Blog

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Company News


  • August 2007: ModSquad, then known as “Metaverse Mod Squad,” is born in a virtual sports bar, the Thirsty Tiger.
  • June 2008: Company raises $205,000 from angel investors and remains privately held today.
  • December 2009: ModSquad opens its operations center in Northern California.
  • August 2014: Company expands its reach and boasts a global network of 10,000+ Mods.
  • June 2015: ModSquad announces it has opened an operations center at the City Factory Building in Derry, Northern Ireland, creating 100 new jobs.
  • November 2015: Making the ModSquad name official, the company shines the spotlight on its incredible global network of Mods.
  • March 2017: In response to increased demand, ModSquad announces the opening of its latest operations center, located in Austin, Texas.
  • September 2017: ModSquad rings in its 10th year with a decade-made celebration around the globe.


Meet our Executive Team at our Who We Are page.


  • San Francisco - Business Operations
  • Northern California - 24/7 Operations Center
  • New York - Business Operations
  • Austin, TX - 24/7 Operations Center
  • London - Business Operations
  • Northern Ireland - 24/7 Operations Center
  • Costa Rica - 24/7 Operations Center
  • Philippines - Partner Operations Center


Like to have ModSquad speak at your next event? Contact Us at [email protected].

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