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Track Record

Our Work

Customer Experience Services for
the World's Best Brands

We provide outsourced CX services on every platform for clients all over the globe.

The World's Greatest Brands Have Upgraded to ModSquad

We've worked with the best both on and off the record.

Our Amazing Client List (redacted)
… this is just page 1.
Client quotes

How We Do It

From the Resource Library

Spotify Doesn’t Miss a Beat with Help from ModSquad
Case Study

Spotify Doesn’t Miss a Beat with Help from ModSquad

VSCO Delivers Picture-Perfect CX with Help from ModSquad
Case Study

VSCO Delivers Picture-Perfect CX with Help from ModSquad

When the World Rushed to Video, Vimeo Turned to ModSquad
Case Study

When the World Rushed to Video, Vimeo Turned to ModSquad

Children’s Miracle Network Hospitals Perform Wonders with ModSquad
Case Study

Children’s Miracle Network Hospitals Perform Wonders with ModSquad

Wounded Warrior Project Supports America’s Heroes With Help From ModSquad
Case Study

Wounded Warrior Project Supports America’s Heroes With Help From ModSquad

Geneverse Promotes Energy Independence with Help From ModSquad
Case Study

Geneverse Promotes Energy Independence with Help From ModSquad

From our Blog

We're Into Metal

Our Hardware Collection

2023 Excellence in Customer Service
2023 Excellence in Customer Service
Outsource Partner of the Year
Business Intelligence Group
2023 Globee Award
2023 Globee Award
Gold
Sales, Marketing, Customer Success, and Operations
2023 Stevie
2023 Stevie
Bronze
Best Customer Engagement Initiative
2022 Globee Award
2022 Globee Award
Gold
Sales, Marketing, Customer Success, and Operations
2022 Stevie
2022 Stevie
Silver
Sales & Customer Service
2021 Globee Award
2021 Globee Award
Gold
Sales and Customer Service Excellence
2021 Stevie
2021 Stevie
Bronze
Contact Center or Customer Service Outsourcing Provider of the Year
2020 Golden Bridge Award
2020 Golden Bridge Award
Gold
Best Social Good Campaign, Twitter
2020 Stevie
2020 Stevie
Silver
Contact Center or Customer Service Outsourcing Provider of the Year
2019 Golden Bridge Award
2019 Golden Bridge Award
Gold
Achievement of the Year, Community Engagement
2019 Stevie
2019 Stevie
Silver
Contact Center or Customer Service Outsourcing Provider of the Year
2018 US-Ireland
2018 US-Ireland
Top 50 Company
New York-New Belfast Conference
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