CX Services

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CX Services

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Track Record

Our Work

We're the CXperts Behind
the World's Best Brands

Some we can tell you about. Some we can't.

Our Amazing Client List (redacted)
… this is just page 1.

Your Secret Is Safe with Us!

… if you want it to be.

Since 2007, great brands have trusted us with their customers and communities (and often with their identity). We've always come through.

We appreciate the clients that let us brag. We respect the ones who don't. We love 'em all.

Our Clients and Industries

We provide CX services for companies in markets all over the world, from Fortune 500s to startups. Our clients represent over 40 different industries. We’ve done work for a high fashion jean brand and a nuclear energy company. We’ve helped nonprofits as well as governments.

Our specialty is customizing CX services to match your size and your industry.

Work with us — you'll be in great company!

Client quotes

How We Do It

From the Resource Library

Children’s Miracle Network Hospitals Perform Wonders with ModSquad
Case Study

Children’s Miracle Network Hospitals Perform Wonders with ModSquad

Andrews McMeel Universal Keeps Comic Strip Fans Entertained with ModSquad
Client Spotlight

Andrews McMeel Universal Keeps Comic Strip Fans Entertained with ModSquad

Wooga Levels Up to Premium Player Support with ModSquad
Case Study

Wooga Levels Up to Premium Player Support with ModSquad

DFW Airport's Social Media Reaches New Heights with ModSquad
Case Study

DFW Airport's Social Media Reaches New Heights with ModSquad

ShipStation Get Ship Done with Customer Support from ModSquad
Case Study

ShipStation Get Ship Done with Customer Support from ModSquad

Managing Digital Communities in Today’s World with Rich Weil, CXO
Webinar

Managing Digital Communities in Today’s World with Rich Weil, CXO

We're Into Metal

Our Hardware Collection

2022 Globee Award
2022 Globee Award
Gold
Sales, Marketing, Customer Success, and Operations
2022 Stevie
2022 Stevie
Silver
Sales & Customer Service
2021 Globee Award
2021 Globee Award
Gold
Sales and Customer Service Excellence
2021 Stevie
2021 Stevie
Bronze
Contact Center or Customer Service Outsourcing Provider of the Year
2020 Golden Bridge Award
2020 Golden Bridge Award
Gold
Best Social Good Campaign, Twitter
2020 Stevie
2020 Stevie
Silver
Contact Center or Customer Service Outsourcing Provider of the Year
2019 Golden Bridge Award
2019 Golden Bridge Award
Gold
Achievement of the Year, Community Engagement
2019 Stevie
2019 Stevie
Silver
Contact Center or Customer Service Outsourcing Provider of the Year
2018 US-Ireland
2018 US-Ireland
Top 50 Company
New York-New Belfast Conference
Call in the Mods!

Give Us a Shout!

Tell us about your CX projects and we'll tell you how we think we can help. No pressure — we're cool like that.

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