E-Commerce & Retail

Build Customer Loyalty and Drives Sales with Great CX

Support the entire customer journey with our intelligent alternative to outsourcing.

These boots were made for walkin' ... towards good CX.

Customers aren't just buying your product

They're buying your brand. They are buying an ever-increasing expected level of support. And, sometimes, they are buying into a community. Don't leave them disappointed.

SourceUp with ModSquad and discover how our data-driven approach combined with intelligent automation guided by our brand-savvy Mods will surprise and delight your customers.

Benefits include

2x faster global ramp-up in over 90 languages
Bidirectional rapid scalability
Short-term contracts for seasonal support, sales, and product

Customer Support

Omnichannel customer care and technical support services scaled precisely to meet demand.

Moderation & Community

Protect your brand and ensure trust and safety while building the vibrant community every brand wants.

Strategy, Consulting, & Analytics

From planning and reporting to AI and automation ingegration, we have the exptertise to supercharge your services.

Results and Outcomes

ModSquad is the partner we want to work with and go into battle with. We're confident that they'll have our back.
— Geneverse

Learn more about our work with Geneverse in the case study.