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E-Commerce & Retail

Build Customer Loyalty and Drives Sales with Great CX

Support the entire customer journey with our intelligent alternative to outsourcing.

Build Customer Loyalty and Drives Sales with Great CX
These boots were made for walkin' ... towards good CX.

Customers aren't just buying your product

They're buying your brand. They are buying an ever-increasing expected level of support. And, sometimes, they are buying into a community. Don't leave them disappointed.

SourceUp with ModSquad and discover how our data-driven approach combined with intelligent automation guided by our brand-savvy Mods will suprise and delight your customers.

Benefits include

  • 2x faster global ramp-up in over 90 languages
  • Bidirectional rapid scalability
  • Short-term contracts for seasonal support, sales, and product

Customer Support

Omnichannel customer care and technical support services scaled precisely to meet demand.

Moderation & Community

Protect your brand and ensure trust and safety while building the vibrant community every brand wants.

Strategy, Consulting, & Analytics

From planning and reporting to AI and automation ingegration, we have the exptertise to supercharge your services.

Results and Outcomes

Quotation mark graphicModSquad is the partner we want to work with and go into battle with. We're confident that they'll have our back.
Geneverse

Learn more about our work with Geneverse in the case study.

Customer Care


Customer Support

CRM & Tool Integration


Moderation


Content Moderation

Trust & Safety

Community Management

Social Media


Data, Security, Compliance


The Cubeless Platform

CX Services

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