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Customer Support

The Best Outsourced Customer Care on the Planet

Great customer support is the key to success. That's why top brands trust their customers to us.

The Best Outsourced Customer Care on the Planet
Remember when 'service' actually meant service?

Outsourcing without Sacrificing

Forget everything you know about outsourcing. Stop making trade-offs. Saving money doesn't have to mean cutting quality, losing control, or being anchored to a slow vendor. When you SourceUp with ModSquad, we put you in the driver's seat.

Wherever you're going, we know the fastest way there.

Hightest CSAT, Lowest TCO

Inspire loyalty and word-of-mouth without breaking the bank. You no longer have to sacrifice quality for cost. Save up to 25% over traditional BPOs.

AI-Powered Efficiency

Stay at technology's cutting edge through ongoing optimization. We cut through the hype and deploy functional solutions that keep you future-proof.

Unrivalled Agility

Seize opportunities, enter new global markets, scale up on-demand. Pivot. Our services are designed to be fast and friction-free so you can be too.

ModSquad by the Numbers

When it comes to measurable results, traditional outsourcing is no where close.

2x Faster

We ramp up teams faster than any outsourcer on the planet. Just ask Spotify.

55+ Languages

No matter what language your customers speak, we speak it too.

1% Shrinkage

Forecasting headaches are a thing of the past with our on-demand staffing.

~20% Savings

Forget the ineffecient FTE model and scheduling Tetris. Our Mods are 100% utilized.

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