Meet the Metaverse Partner: CLARA Insight

In this latest installment of our “Meet the Metaverse Partner” blog series, we and our new friends at CLARA have teamed up to write blog posts on our new partnership.  Click here to see what they wrote on their site:  Enjoy!

As a managed digital services provider, we’re always on the lookout for tools that make us more efficient, intelligent, and insightful.  We have some terrific tech partners in that regard, from CRMs for our customer support agents to filtering tools for our moderators.  Now we’re excited to announce a new partnership with CLARA, a company that has developed a revolutionary analytics platform specially designed for community managers like ours.

Today’s community managers not only interact with users and customers, but they also interpret communications that when identified and used properly, can increase revenue, improve product development and support, and drive new marketing campaigns.  CLARA Insight makes their jobs a whole lot easier.  It uses artificial intelligence to categorize the sentiment of each post, creates detailed profiles for every member, and identifies hot trends, all in one simple and beautiful interface.  Community managers can also set alerts, assign tasks to team members, and most importantly, generate customized reports with the click of a button.  That means our community managers are that much more efficient, smart, and savvy, and we’re all for that.

To learn more, you can check out CLARA’s website, e-mail us at [email protected], or contact CLARA’s Rick Vidrio at [email protected].  Take him up on the free trial and let us know what you think!

–Mike Pinkerton