ModSquad Logo

Who We Are

About Us

We haven't just been around the CX block ... we built it.

We started in 2007.

We were founded by a Silicon Valley lawyer who liked moderating message boards in her spare time for fun. (The WB's Superstar USA, anyone?)

She saw the potential of communities, of remote work, and of that thing called social media that was starting to catch fire.

Long story short: We’ve been kicking butt in content moderation, community management, and social media since they began. We're literally pioneers. No one does these better than we do.

We fixed customer support. Sorry/not sorry, call centers – you had your chance.

We were into the metaverse before Zuck. Our original name was Metaverse Mod Squad (and still is in the UK). So if you want to know what's up with virtual worlds, or need a tour guide, ping us. We’re already here – rez’d and ready to go.

We did it all remotely. We're the original remote CX company. We built a network of Mods all over the globe. Why? Because great CX doesn't come from a cubicle. #modsnotcubes.

And we made remote work secure. We created our industry-leading Secure CX Platform powered by our Cubeless, our patent-pending secure workspace.

Our passion is supporting Extra Life.

And if you visit us in Brooklyn, we’ll be eating pizza at Juliana’s, not Grimaldi's.

P.S. It's still fun!

Mod Collage
Call in the Mods!

Call In the Mods!

Tell us about your CX projects and we'll tell you how we think we can help. No pressure — we're cool like that.

ModSquad

Still just looking around? Learn more about why you should hire us.

Content ModerationCustomer SupportTrust & SafetyCommunity ManagementSocial Media
Cubeless Secure Workspace
Get on the ModSquad bus!

Customer Care


Customer Support

CRM & Tool Integration


Moderation


Content Moderation

Trust & Safety

Community Management

Social Media


Data, Security, Compliance


The Cubeless Platform

CX Services

Why ModSquad?

Our Work

About Us

The Blog

Careers

Join the Mods

Facebook
Twitter
Instagram
Linkedin
YouTube
ModSquad Roundel

Privacy and Cookies
©2024 ModSquad, Inc

Scooter