Join the Mods
We Could Use Someone Like You in Our Crew
We are the Mods!
We’re bold. Passionate and united. Smart and level headed when we need to be, but with a twinkle in our eye. We’re sharp witted and kindhearted. And we always hold it down for our brands, rain or shine, day or night.
What's a Mod?
The Mods are pros in CX services.
They’re on the CX front lines delivering the best customer and community experiences for the greatest brands in the world. Mods provide customer support, moderate content, manage communities, and they do everything on social media.
The Mods are everywhere
You'll find the Mods answering phone calls and texting with customers. You'll find them moderating posts on forums or online reviews. They could be monitoring images, videos, or live streams. They might be chatting in-game, or play testing the game. Wherever you find customers, communities, or content, the Mods are there.
And you'll find them all over the world, in 90 countries speaking over 50 languages. There's always a Mod close by when you need one.
The Mods are Amazing
Chances are if you’ve ever received exceptional customer support, enjoyed great content, joined a vibrant community, or had a great social media experience, it was the Mods, behind the scenes, making it happen.
Mods make the CX world a whole lot groovier.
Reasons You'll Love Being a Mod
Control your own journey
As a freelance contractor, you're in charge of your business.
As long as your workspace is private, secure, and noiseless and works for you, it works for us.
Pick your own projects
You choose what you want to work on based on your interests, passion, and knowledge.
Set your own schedule
You pick the times that work best for you and the amount of time you want to work.
Keep your day job
Our network is teeming with moonlighters, enterprising stay-at-home parents, students, and retirees.
Work with amazing companies
Our clients are the coolest brands in the world, from gaming to e-commerce to entertainment. Meet our Clients.
Work with amazing people
Don’t take our word for it. Meet some of our Mods in this video, and don’t forget to check out our Mod Hall of Fame.
Join us each November as we participate in Extra Life to raise money for sick kids.
Join the Mods
It all starts with this application.
Learn More About the Mods
Read this if you want to know why Mods rule. Get to know some of our rock stars in the video or by checking out our Mod of the Month Page.
If you've still got questions, take a look at our Mod FAQ or email our recruiting team.