Your search for outsourced seasonal support is over.

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Cost-Efficient Seasonal Support

Get customized, flexible coverage that matches your exact needs.

Scalable, On-Demand Services

Ramp up and scale back to accommodate peaks and valleys.

Worry-Free Outsourcing

Leave the hiring, training, and rightsizing to us

Wooga
"The flexibility of being able to scale up or scale down means that we don’t have to have in-house staff. Working with ModSquad allows me to have a leaner, more agile team. I cannot emphasize enough how valuable their work and their reliability is to me." — Richard Kiernan
Head of Customer Care
Wooga

THE MODSQUAD DIFFERENCE

Superior Quality

Expert agents, unequalled agility: The best of outsourcing, ready at a moment’s notice

Ongoing Savings

A custom-made solution that eliminates seasonal hiring and right-sizing and saves you money

Fans For Hire

Supplement your team with seasoned pros (“Mods”) who compete to work on brands they love

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"Because we’re so tied to retail, our fourth quarter just spikes like a hockey stick. To be able to have that kind of support and have that availability with the Mods has been a real game-changer for us." — Delano Mireles
Senior Director of User Support
ShipStation

GET EXACTLY WHAT YOU NEED

Multilingual

50+ languages and dialects

Onshore, Nearshore or Offshore

Mods in 70+ countries

24/7/365

Real-time engagement — nights, weekends, holidays

Omnichannel Support

Phone, email, text, live chat, social, in-app, and in-game

Help-Desk Expertise

Fluent in many systems; implementation and training available

Seamless Integration

Using in-place solutions or help deploying new tools

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"A great thing about ModSquad is that they’re able to scale up with us; they’re flexible and nimble, and are able to refine support based on our needs." — Zoie Coe
Founder
Kid & Coe

A PROVEN TRACK RECORD

On-demand world class service since 2007

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Get a Quote

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ModSquad855.818.MODS