Learn how ModSquad provides the resouces you need to survive — and thrive — in today’s digital world. Your customers are interacting with your brand 24/7/365, sharing experiences on websites, blogs, digital communities, and social networks. They may be singing your praises or inciting a virtual mob. How will you respond?
Our Squad of dedicated, managed Mods will patrol your virtual neighborhood, using phone, e-mail, CRM ticketing, live chat, social media, forums, and other forms of communication not yet known to mankind, performing tasks ranging from crisis management to quality assurance.
— Carter Pham, Community Manager at Animal Jam
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