Data Sheet

Customer Support from Modsquad

Finding someone who speaks your customer’s language, both literally and figuratively, is easier than ever… because ModSquad. Let's face it: Today’s customers have more knowledge and power than ever before. You know the strength of an online recommendation from a satisfied client just as you know to fear the wrath of a dissatisfied customer who’s posting concerns. That’s why you need experienced professionals who can turn your customers into brand advocates.

Learn about ModSquad’s four support-team offerings, and find out how our flexible solutions allow you to shape the perfect support plan for your needs. With 24/7/365 support available in 50+ languages in 50+ countries, ModSquad has your back.

"MODSQUAD WAS THE BEST FIT FOR US IN TERMS OF FLEXIBILITY."

— Alessandra Souers, JibJab

Tales from the Mods: Additional Resources

Customer Story

Picaboo

ModSquad handled a 400% increase in CS and engagement needs during Picaboo’s holiday peak.

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Case Study

Seasonal Support

Discover how these successful online merchants make the most of the holiday rush, thanks to ModSquad.

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Customer Story

Conversocial

Awesome Mods + Conversocial platform = best-in-class CS solution. Get the full story.

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