Savvy air travelers post and tweet at airport customer service operations for speedy assistance. Without constant watch, airports are left with unanswered questions and frustrated customers. That’s why airports turn to ModSquad to provide outsourced 24/7 engagement and support. Having a team of remote agents (known as “Mods”) covering an airport’s support channels and social networks frees up the airport’s team to cover additional essential tasks.
Read more about ModSquad’s first-class passenger engagement and brand protection.