Customer Story

Capturing the Moment and the Business


Like many e-merchants and retailers, Picaboo, an online photo-publishing service, has had to master the art of managing tremendous upticks in seasonal business in order to maximize their profitability. ModSquad's Mods make it easy, handling a 400% increase in customer support and engagement needs that come with holiday peaks.

Even better, ModSquad has helped Picaboo hit new heights throughout the year, with higher customer-satisfaction rates, huge year-to-year growth, and a big savings in staffing costs. Read more about why Picaboo relies on ModSquad to ensure its customers get perfect service that makes them come back for more.

Requst Customer Story

"We're definitely better off, thanks to ModSquad."

— Kraven Youngs, Picaboo

Tales from the Mods: Additional Resources

Customer Story

Animal Jam

With great popularity comes many customer requests. That’s why Animal Jam turned to ModSquad.

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Data Sheet

Customer Support

Finding someone who speaks your customer’s language (literally and figuratively) is easier than ever.

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Customer Story


Awesome Mods + Conversocial platform = best-in-class CS solution. Get the full story.

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