Like many e-merchants and retailers, Picaboo, an online photo-publishing service, has had to master the art of managing tremendous upticks in seasonal business in order to maximize their profitability. ModSquad's Mods make it easy, handling a 400% increase in customer support and engagement needs that come with holiday peaks.
Even better, ModSquad has helped Picaboo hit new heights throughout the year, with higher customer-satisfaction rates, huge year-to-year growth, and a big savings in staffing costs. Read more about why Picaboo relies on ModSquad to ensure its customers get perfect service that makes them come back for more.
— Kraven Youngs, Picaboo
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