Client Spotlight: Santa's Club

VIRTUAL SANTA COMPANY PUTS MODSQUAD'S JOLLY CUSTOMER SUPPORT ON THEIR “NICE” LIST

Cs santas club

Virtual meet-and-greets with Santa? A great idea for kids, but one that requires support agents to ramp up quickly during the holiday season and then scale back down immediately once the big day arrives.

In this free downloadable Client Spotlight, Santa’s Club’s founder describes how ModSquad’s flexible support offerings helped spread holiday cheer from the North Pole to Santa’s Club customers everywhere.

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"Overall, it was a great experience. If you want a partner that’s going to treat your business as if it were their own and is willing to go the extra mile, you want to go with ModSquad."

— William Evelsizer, Founder and CEO, Santa’s Club