MODSQUAD'S HIGH-FLYING CUSTOMER SUPPORT BOOSTS FLYBRIX'S SALES & REVENUE

Ticket times reduced 75% during 10x scaling.
That's the power of ModSourcing.

Cs flybrix

BUILDING A BUSINESS, BRICK BY BRICK

Flybrix had a problem that many companies would envy. The cutting-edge tech firm was growing by leaps and bounds while working to develop smart processes and foster a burgeoning user community. But they needed help clearing their support backlog and optimizing their queues. Ideally, Flybrix wanted a vendor who could offer a high-touch/high-CSAT experience to their smart, passionate community in a cost-effective and scalable manner. Learn how ModSquad's team of expert Mods:

  • Helped the company scale its new product 10x
  • Generated/processed 35% of Flybrix's annual revenue
  • Processed 10,000+ backlogged tickets within 10 days
  • Reduced Flybrix's average ticket response time by 75%

Read about the power of ModSourcing: outsourcing, modernized.

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