Mod of the Month – November 2014
The awesome mods at Metaverse Mod Squad are a huge part of why this company is such a success, and we’re always looking for opportunities to recognize our top performers.
Sarah is one of our (self-described) eclectic yet highly intuitive mods. She lives in Harrisburg, Pennsylvania and started at Metaverse in January of 2013 shortly after graduating from college. Sarah came to us as a result of great people (Nils Sturman, in this case) recommending amazing talent (Sarah) to join the crew.
Her favorite part of working at Metaverse is being able to work with a variety of online and mobile games, followed by the ability to work from home (because pajammies are SO comfy!). She embraces life, and has an array of hobbies and passions (currently she’s quite keen on becoming an aerialist), and she never shies away from a new opportunity.
Here are a few quotes from Sarah’s managers:
Sarah is everything you could ever hope for in an employee! She provides quality service while utilizing phenomenal communication to provide the feedback the client needs to be successful. She constantly has her finger on the pulse of every project that she is on, and it shows on a daily basis. She is a vital asset to all stages of moderation, intricate customer service, and tech support.
On a scale of 1-10, she raises the bar to 11.
– Kenny Peebles
If it wasn’t for Sarah, we wouldn’t be providing white glove support for one of our top notch clients, and she gives them peace of mind to leave the higher paying customers in our hands while they are off on the weekends. She is also the first mod to question procedure to make sure she is on the right track and consistently has high quality scores.
– Jay Biros
Sarah is 100% always on top of things and reliable and I wish I could use her on every project I have. One of the best agents I have worked with in my time here. (Inserts a plethora of more great things to say about her.)
– Dave Follo
Sarah is the star mod on every project I’ve ever seen her work on. Sarah is smart and reliable, and clients always have great things to say about her.
– Jason Ferguson
Many congratulations to Sarah for being our Mod of the Month! We’re so proud to have you on the team.
Director of Engagement & Strategy
Director of Client Services