COVID-19 Crisis: Our remote Mods can fill the gap

ModSquad Wins Third Stevie Award

We’re gonna need a bigger trophy case! For the third time, we’ve been awarded a Stevie Award, one of the premier awards in the business world. At the 14th annual Stevie Awards for Sales & Customer Service, we won the Silver Stevie Award in the Sales & Customer Service category for Contact Center or Customer Service Outsourcing Provider of the Year. Go ModSquad!

We were in good company, with companies from 48 countries making up the nominee lists. The award recipients were chosen by a judges’ panel made up of more than 180 professionals from around the world. The judges, experts in their respective industries, took a close look at the nominated companies, and they really liked what they saw with ModSquad. They admired the company’s “great model of business” and enthusiastically noted ModSquad’s “modern outsourcing system which, due to its multilingual capacity, has achieved great success with … a strong global impact.”

The judges comments across the board were very complimentary. If there was a Rotten Tomatoes for businesses, we’d be certified “fresh”! A few more highlights of our rave reviews:

  • The management is great. Good teamwork and a friendly working environment. A great place with great people.
  • The team is designed to enhance their clients’ lives and provide top-notch services.
  • Very good customer support model in today’s outsourcing world.
  • Really like the business model, customers, partners, and the focus on philanthropy.
  • Great idea to utilize the talent across the globe and improve customer experience.
  • Great product, and well supported.

“Once again, we’re thrilled and proud that the Stevie Awards recognized the quality of the work ModSquad provides to customers on a daily basis,” says ModSquad Founder and CEO Amy Pritchard. “The feedback from the judges was highly encouraging, as they made special mention of the ROI we provide to our clients. We were also delighted that they were supportive of our charitable efforts, calling our fundraising for Children’s Miracle Network Hospitals through our participation in Extra Life ‘tremendous.’”

As we adorn our trophy shelf with 2020 Stevie Award, we’d like to take this opportunity to thank the Stevie Awards organization, the judging committee, our fellow award recipients and nominees, and our Modtastic team around the globe.

Read the full press release here.

This entry was posted in News and Events. Bookmark the permalink.

Talk Back

Gina
Posted on March 12, 2020

SupercaliMODilisticexpealidocious! w00t w00t – Yay ModSquad! Kudos to our awesome Mods, well deserved! <3

Get On Your Soapbox